This case study covers a heat pump install in Redbank Plains, as part of switching a home from gas to electric.
Location: Redbank Plains, Ipswich
Service: Gas to electric heat pump changeover
Date: September 2026
Turnaround: Two visits over two days
The goal
The homeowners had gas hot water and a gas cooktop, and wanted to switch the whole house to electric.
What we did
- Removed the old gas instantaneous hot water unit
- Altered the copper pipework to suit the new system
- Safely capped off the gas line
- Installed a new integrated air-sourced heat pump hot water system with all new valves and pipe lagging
- Supplied and installed a new electric cooktop
Why a heat pump?
A heat pump draws heat from the surrounding air to heat water, so it generally uses much less energy than a standard electric storage system. It suits South East Queensland’s warm climate. Rebates change from time to time, so it’s worth checking what’s currently available before you buy.
Compliance
Replacing a water heater is notifiable work in Queensland, so the installation is registered with the QBCC (Form 4).
The result
The home is now off gas, with an efficient heat pump and a new electric cooktop.
Is a heat pump in Redbank Plains a good fit?
A heat pump uses heat from the air to warm water, so it suits Queensland’s warm climate. As a result, many households see lower running costs than older electric systems. However, placement matters, because the unit needs airflow and some space from bedrooms.
You can compare models on the Energy Rating website. For more detail, see our heat pump hot water page, and all hot water installs are notified to the QBCC.
Need a plumber? We’re available 24/7. Call The Plumbing Gang on 1300 671 525.