This case study covers an urgent hot water replacement in Raceview, after the system began leaking from the top.
Location: Raceview, Ipswich
Service: Hot water system replacement
Date: September 2026
Turnaround: Booked as urgent and completed the same day
The problem
A Raceview homeowner called about their hot water system leaking from the top. It needed replacing, so the job was booked as urgent.
What we did
- Disconnected and drained the old system
- Supplied and installed a new 250L electric storage hot water system on a new base
- Fitted a complete lead-free valve set to protect the system and deliver water at a safe temperature
- Tested for leaks and commissioned the system
Compliance
The hot water replacement was registered with the QBCC as notifiable work (Form 4).
The result
The old system was out and the new one running with no leaks by about 5pm on the same day.
What to expect from a hot water replacement in Raceview
First, our plumber checks whether the leak can be repaired, because a faulty valve or fitting is often a simple fix. However, if the tank itself has failed, replacement is the safe option. We then talk you through sizes and system types, so the new unit suits your household.
On the day, we remove the old system, install the new one and test it. In addition, we lodge the QBCC Form 4 with the QBCC. For more on choosing a system, see our hot water replacement page or compare efficiency on the Energy Rating website.
Need a plumber? We’re available 24/7. Call The Plumbing Gang on 1300 671 525.